WEBINAR: Enhancing care delivery through frontline health care workers: Perspectives from payers and purchasers

On September 9, The Center for Health Policy hosted a one hour informative webinar on frontline health care workers, such as medical assistants, care navigators and office receptionists, who are an important part of delivery system transformation and high value patient care. As part of a continuing series on the frontline workforce, the discussion explored programs and perspective from payers and purchasers, and highlighted transformation efforts such as Patient-Centered Medical Homes and Accountable Care Organizations and the roles that payers and purchasers play in supporting a team effort towards high quality care.