How robotic process and intelligent automation are remaking federal agencies
Federal agencies are adopting new processes designed to make them more efficient and effective: robotic process automation and intelligent or cognitive automation. Each is being deployed and starting to alter how agencies function.
On November 16, the Center for Technology Innovation at Brookings hosted an expert discussion on how robotic process and intelligent automation are remaking federal agencies. Panelists discussed how these tools are being used, what the opportunities and risks are, and how to ensure the federal government workforce utilizes these new technologies in a responsible manner.
Viewers submitted questions for speakers by emailing email@example.com or via Twitter at @BrookingsGov by using #AIGovernance.
For more information about the Robotic Process Automation (RPA) Community, please go to https://digital.gov/communities/rpa/ .
Darrell M. West
Senior Fellow - Center for Technology Innovation
Douglas Dillon Chair in Governmental Studies
Meikle Paschal Jr.
Program Manager, Robotic Process Automation (RPA) - United States Citizenship and Immigration Services (USCIS)
Director of the Federal RPA Community of Practice - Robotic Process Automation Division, U.S. General Services Administration
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