“There are parts that machine learning can probably help with, but fully automated interviews, where you’re making inferences about job performance—that’s terrible. Modern artificial intelligence can’t make those inferences.”
On the lack of transparency around algorithms: For companies, it’s often “an intentional move to centralize power, save them money and … deflect accountability. And as a customer, you’re losing influence, because it’s harder to interrogate the process.”
"I'm skeptical that we're going to see OMB resourced well enough to create a broad typology of trustworthy AI that is specific and meaningful to every application. By this I mean, AI systems can be incredibly diverse. It would take a lot of effort for OMB to write guidance general enough to apply to every application in government, and specific enough to be especially meaningful."
On the use of AI software HireVue in job interviews: "HireVue is ... looking at how candidates act in interviews. Their gestures and pose, if they’re leaning with their arms on the table, their tone and cadence. Inferring personality traits from a 25-minute video interview, I think, is probably incredibly difficult or impossible. And to tie it to outcomes like, can you be an investment banker or an accountant, is to me very far-fetched."