Beyond Statistics

Using Quality of Life Indicators for Strategic Management in Local Government

Alexander Wenger, Hermann Hill
Release Date: July 1, 2002

This study explains how quality of life indicators can be implemented as part of a comprehensive concept of strategic management, and as a result help to strengthen the long-term viability and effectiveness of local government.

The quality of life program requires participation and cooperation of all stakeholders: mayor, council members, administrative staff, and citizens. Through involvement in the strategic management process, stakeholders become “owners” of their city’s vision and targets , as well as owners, of the concept of quality of life indicators.