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The Economic and Social Impacts of Electronic Commerce

Preliminary Findings and Research Agenda

By Alessandra Colecchia and Andrew Wyckoff

Electronic commerce has the potential to radically alter some economic activities and the surrounding social environment. It changes the business environment, accelerates changes under way, increases interactivity, encourages openness, and alters the notion of time.

This book examines such issues as the potential for growth of electronic commerce, its impact on the efficiency of the economy, its effects on how business is organized, and on markets, on jobs, and on society. It points out that countries will dismantle barriers to global electronic commerce at different rates, and that this may raise competitive concerns. It also discusses the electronic commerce’s impacts on the costs of owning a “store,” carrying inventory, conducting sales, placing and processing orders, customer support, and product distribution.

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