Black Friday shopping season sheds light on self-checkout and the curse of ‘so-so technologies’

If you are one of the 165 million Americans expected to shop over Black Friday weekend, chances are that technology and automation will be part of your shopping experience. If you’re shopping online, perhaps it will be an algorithm generating tips on what to buy next. But if you’re going the brick-and-mortar route, one piece … Continue reading Black Friday shopping season sheds light on self-checkout and the curse of ‘so-so technologies’