Sections

TechTank, a biweekly podcast from the Center for Technology Innovation at Brookings, explores today’s most consequential technology issues. Moderators Nicol Turner Lee and Darrell West speak with experts and policymakers to share data, ideas, and policy solutions that address the challenges of our digital world.

The phrase “telecommuting” was first coined in the early 1970s by a NASA employee named Jack Nilles. Nilles claimed telecommuting could offset traffic congestion, promote resource conservation, and be a major convenience for those so engaged. In addition to the societal and environmental benefits, CEOs of major companies said it increased productivity and offered greater flexibility for workers, as workplaces across the country adopted it as an option. 

But when COVID-19 hit, telework quickly went from an option to a necessity. Overnight, more than half of Americans went to work over Zoom. Months into the pandemic, we’re starting to see the consequences. But in the current environment, many major companies have announced that their employees will work remotely on a long term basis. Are we ready for this?

The Brookings Institution is committed to quality, independence, and impact.
We are supported by a diverse array of funders. In line with our values and policies, each Brookings publication represents the sole views of its author(s).