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Workforce training programs can provide opportunities for low-income individuals to qualify for better jobs and enter the middle class (Shutterstock).

Paper

Using Data to Improve the Performance of Workforce Training

April 17, 2013, Louis Jacobson and Robert J. LaLonde

Workforce training programs have the potential to improve the lives and incomes of millions of Americans by lifting many into the middle class and preventing others from falling out of it. Despite their promise, however, too many workers enroll in courses that they do not complete or complete courses that do not lead to better jobs, reducing the benefits to workers and the economic return to workforce investments. Louis Jacobson of New Horizons Economic Research and Robert LaLonde of the University of Chicago propose a competition to increase the return on training investments by developing the data and measures necessary to provide the information prospective trainees need, by presenting the information in user-friendly “report cards,” by providing help for prospective trainees to use the information effectively, and by creating incentives for states to implement permanent information systems once they prove cost-effective.

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