Designing digital services for equitable access | Brookings

Designing digital services for equitable access

13.05.2021, TallinnQueue on the patient web portal regarding the availability of the coronary vaccine from the age of 40. Booking the times for vaccinations is done digitally but there is limit how many people can be in the portal at one time. Foto Mihkel Maripuu, PostimeesNo Use Lithuania. No Use Estonia. No Use Latvia.

The design of digital services threatens to exacerbate inequalities in digital access.

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