Art and Science of Negotiation

Successful negotiation goes well beyond simple influence and persuasion. It requires a finely honed understanding of techniques that help you achieve win-win solutions. During the course, you learn the psychology and practice of effective negotiation; enhance the quality and logic of your negotiation agreements; and, as a result, increase the likelihood of true consensus.

 “The course empowered me to reflect on and analyze my negotiation style. I became more aware of the tactics that make other negotiators so effective.” – Class participant

OPM Competency: Negotiating

MSL Credit Hours: 1

Program Benefits:

• Apply the theory of negotiation to the practice of finding solutions
• Learn to ask purposeful questions that facilitate group clarity around goals, processes and roles
• Enhance your ability to resolve conflicts that impede healthy internal and external relationships