Results matter to Congress, the administration and the American public. The ability to demonstrate positive outcomes — and make government work more effectively — helps your agency build trust and secure resources.
“Challenges to accountability include a lack of public trust, inconsistent or uncertain resources, and perceived bureaucratic incompetence. These challenges affect public servants’ ability to achieve positive outcomes for their agencies and the American people, which is why we address them in this class.” – G. Edward DeSeve, Executive in residence and class instructor, WashU at Brookings
OPM Competency: Accountability
- Focus on four frameworks: the President’s Management Agenda, organizational analysis, strategic planning and enterprise risk management
- Design measurement systems that evaluate performance
- Examine your agency’s readiness to meet performance goals
- Develop strategies for the ongoing assessment of results-oriented leadership