Preface
Chapter 1: What Do We Mean By Accountability, Anyway?
Chapter 2: Performance and the New Public Management
Chapter 3: The Traditional Public Administration Paradigm of Accountability
Chapter 4: The Questions of Democratic Accountability
Chapter 5: Discretion and Trust
Chapter 6: Retrospective Accountability for Performance
Chapter 7: A New Compact of Mutual, Collective Responsibility
Chapter 8: The Cooperation Challenge
Chapter 9: Fostering Cooperation with Conventions and Norms
Chapter 10: Evolving a Charter Agency
Chapter 11: 360-Degree Accountability for Performance
Notes
Index
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