Part 1: Why Innovate?
Chapter 1: The Dilemmas of Innovation in American Government
Chapter 2: Bureaucratic Innovation, Democratic Accountability, and Political Incentives
Chapter 3: Innovation and Public Management: Notes from the State House and City Hall
Part 2: Innovation and Organization
Chapter 4: Innovation and the Public Interest: Insights from the Private Sector
Chapter 5: The Dilemma of the Modern Public Manager: Satisfying the Virtues of Scientific and Innovative Management
Chapter 6: Innovation in the Concept of Government Operations: A New Paradigm for Staff Agencies
Chapter 7: Innovation in Public Sector Human Services Programs: The Implications of Innovation by 'Groping Along'
Part 3: Innovation and the Media
Chapter 8: Why Government Innovation is Not News: The View from the Newsroom
Chapter 9: Mass Media and Policy Innovation: Opportunities and Constraints for Public Management
Part 4: Innovation in Policy Fields
Chapter 10: State Innovation in Health Policy
Chapter 11: The Paradox of Innovation in Education: Cycles of Reform and the Resilience of Teaching
Chapter 12: Innovation in Policing: From Production Lines to Jobs Shops
Part 5: Implementing Innovation
Chapter 13: Resolving the Dilemmas of Ad Hoc Processes: Parallel Processes as Scaffolding
Chapter 14: Replication: Adapt or Fail
Chapter 15: Public Sector Innovations and Their Diffusion: Economic Tools and Managerial Tasks
Chapter 16: Notes from a Reflective Practitioner of Innovation
Index
Contributors
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