Interpersonal Savvy for Leaders
Leadership in the 21st century increasingly requires executives and managers to rely more on interpersonal skills than on official authority to achieve organizational objectives. This means coaching, teaching, counseling, mentoring, empowering, and motivating the wide range of individuals with whom leaders must interact. Today’s leaders must have the ability to build rapport, develop and maintain cooperative working relationships, and define oneself in the context of others.
This class mines both emotional and social intelligence to help you develop the ability to gauge your impact on others, be attentive to emotional cues, and cultivate the quality of empathy. You will learn how to build, maintain, and restore trust, further leveraging your ability to create a world-class public organization. This interactive course includes assessments and experiential exercises that will help you build these valuable skills and create cultures rich in feedback.
This course is part of the Executive Pathways series, and is required for the Master of Science in Leadership.
OPM Competency