Program Series Strategies for Conflict Resolution
Strategies for Conflict Resolution
What are the underlying sources of conflict in organizations? How can you resolve team or organizational conflict? This course helps you identify sources of conflict, and equips you with creative conflict resolution skills, including how to modify your own thinking and behavior.
Through case studies and individual assessments, you will learn to construct strategies to manage conflict and practice conflict resolution techniques. You will leave with an action plan for applying a conflict-resolution process in your organization.
Location: Washington, D.C.
OPM Competency: Conflict management