Accountability is the essence of public service. Being accountable to Congress, stakeholders, and the public at large means being a steward of the common well-being and delivering high-quality, timely, and cost-effective results for the American people. Achieving these results requires a high level of organizational performance that is best derived through robust and meaningful measures.

This course discusses fundamental challenges in measuring for the purpose of improving organizational performance and shows you how to overcome these challenges. It also discusses how to identify and manage risk so leaders can make well-informed, effective, and timely decisions to improve performance.

This course is part of the Executive Pathways series, and is required for the Master of Science in Leadership. 

OPM Competencies

• Accountability
• Decisiveness