Jobs and Internships

Technical Lead

Information Technology Services

BASIC FUNCTION

Provide oversight for programming standards, development, security, maintenance, technical implementation services and production support for finance and administrative systems of the institution.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum bachelor’s degree in Information Technology, Information Systems or equivalent combination of education and experience required. Minimum 12 years of experience as a Programmer/Analyst or Technical Specialist in PeopleSoft required. Minimum 12 years of programmer/analyst experience with the set of tools specified in Knowledge/Skills Requirements section required. Must have strong knowledge of SQL, ERP application development and integration with third-party providers required. Knowledge of SharePoint and/or workflow applications required.

KNOWLEDGE REQUIREMENTS

  • Strong knowledge of development ERP development tools (PeopleSoft preferred) and technical experience with SharePoint and/or SQL Server development and workflow applications.
  • Strong knowledge of SQL and understanding of databases.
  • Knowledge of MS Office Suite products (Word, Excel, Outlook, Project).
  • Strong analytical skills; ability to define problems, collect data, establish facts and draw conclusions.
  • Experience and understanding of business processes and how they are carried out in systems.
  • Ability and willingness to learn new tools and technologies and “wear different hats” in a small IT environment.
  • Excellent customer relations skills and attention to details.
  • Ability to prioritize multiple tasks and manage time effectively.
  • Excellent written and oral communication skills.
  • Self-starter with professional attitude and the ability to work in a team environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES

50% Application Development

  • Develop, upgrade and implement new enhancements and integrations with existing applications.
  • Review functional specifications for completeness and technical level of effort.
  • Perform technical designs and specifications for data conversions, reports, queries, integrations, interfaces, SQL scripts, and online customizations.
  • Develop and unit test custom application code and modifications.
  • Configure, develop and modify SharePoint applications.
  • Be well versed in diverse technologies such as SQL Server, ERP application development tools, SharePoint development and workflow tools.
  • Evaluate and recommend technical solutions that meet business requirements.

20% Technical Coordination

  • Provide coaching and mentoring to junior developers and/or analysts.
  • Resolve, track and keep abreast of recommended application patches and upgrade requirements
  • Maintain and track key development objects and migration requests.
  • Assist in release planning, reviewing, coordinating of migrations/changes to all finance and administrative applications.
  • Assist and liaise with other departments and third party vendors with technical issues and/or business processes.

20% Application Maintenance

  • Maintain applications by providing production support and troubleshooting to users including tracking and monitoring issues in service desk incident management system.
  • Assist in the creation and modification of new and existing reports, queries to monitor data and output regularly.
  • Perform research recommended patches to resolve issues and/or provide additional functionality.
  • Update and maintain technical documentation as necessary.
  • Document issues and resolutions for future reference.

10% Administration

  • Keeps abreast of developments in computer hardware and software technology including application security.
  • Be knowledgeable of industry trends in third-party application tools that integrate with Raiser’s Edge, SharePoint, PeopleSoft Financials and/or PeopleSoft HCM.
  • Maintain confidentiality with regard to the information being processed, stored or accessed.
  • Other duties as assigned.

Only applicants meeting minimum qualifications for the position will be considered. Successful completion of a background investigation is required for employment in this position. Brookings welcomes resumes from all qualified applicants, particularly women and minorities. No phone calls and no employment agencies please.